Select a link from the list below to view the relevant section.

- How do I download a demonstration copy of the Survey Transformer?

- How do I find out how to use my copy of Survey Transformer?

- I am interested in buying Survey Transformer - who do I contact?

- I wish to register my copy of Survey Transformer.

- I have a question not covered elsewhere - what should I do?

Downloading the Survey Transformer demo

The Survey Transformer is not generally available as a "demo". If you discuss your requirements with us, we may issue a free short term licence to allow your company to trial the program. Once downloaded (or received by email) and saved locally, double-clicking the installation file will start the installation process and allows the user to choose where the program and datafiles are actually installed.

Contact us on support@memphissoftware.com to discuss your requirements.

Using Survey Transformer

The Survey Transformer has a very different 'look' from most Windows programs. Its unique, intuitive interface allows quick access to all the main features.

A short guide is available to demonstrate the main features of the Survey Transformer. The guide includes many clear screenshots and uses a tutorial style to familiarise the user with the Survey Transformer's interface.

The guide is available in the Adobe Acrobat pdf format by clicking here.

[If you get a error message, try right clicking on the link and selecting "Save Target As..."]

If you do not have the Acrobat Reader, you can download it free by clicking here.

Buying the Memphis Survey Transformer

Contact the Sales team on sales@memphissoftware.com . To view download the current pricelist (in pdf format), click here.

[If you get a error message, try right clicking on the link and selecting "Save Target As..."]

Registering your copy of Survey Transformer

You can only register your copy of Survey Transformer if you already have a Software Licence Agreement (SLA) with Memphis. Registration will licence your copy of the Survey Transformer to you/your company and will allow you to create files that can be viewed by Survey Explorer. Registration licences individual computers (i.e. any person can run the software from that PC).

You will need to provide this information to Memphis before your copy of the program can be used. If you do not register the copy, it will not open and you will not be able to view your own data or create Survey Explorer files.

You will need to run the registration application from the computer you will be using to access the Survey Transformer.

If you do not have the registration program, you can download it by clicking here.

Locate and run the file "Whoami.exe" which, if you have already installed the software, can be found in the same location as your copy of Survey Transformer.

This will open a screen with boxes for your name, email and Company address (these details are stored in the memphisid.ini file, which can be viewed in Notepad if you want to check them) - all the users need to do is complete these details before clicking on the SAVE button.

[The user's email address provided could be the address of the contact person to receive emails from Memphis, so does not need to be the individual user's email.]

This will create a file called <yourcompany><yourname>.TID which is saved in the same location as the Survey Transformer.exe file (chosen by the user during the installation process.)
[These files can be opened in Notepad, if the user needs reassurance that they aren't sending any details they don't want to send].

The file needs to be sent to licenses@memphissoftware.com . Clicking the EMAIL button in the Registration Program will automatically open your email program and create a message, already addressed to Memphis and with the TID file attached. All the user needs to do is click SEND to email the TID file, or you can attach the file to an email manually and send it to licenses@memphissoftware.com .

We will then add the expiry date and return a file called (for example) yourcompany>_<yourname>.MLC (which is an encrypted licence file) which needs to be placed in the same folder as the Survey Transformer.exe file.

The Survey Transformer will then open as normal using

START --> Programs --> Survey Transformer --> Survey Transformer,

displaying the user's details (including expiry date) for a few seconds on a pop up window when Survey Transformer is opened. This info can be viewed anytime by clicking on the M icon near the top right corner of the Survey Transformer main screen.

If you have any problems at all, contact support@memphissoftware.com

Questions? Comments? More Information?
If you have any questions or comments about using the Survey Transformer, or encounter any problem installing or using the software, simply send an email to support@memphissoftware.com .