Select a link from the list below to view the relevant section.

- How do I download a demonstration copy of the Survey Explorer?

- How do I find out how to use my copy of Survey Explorer?

- How can I view my own data in Survey Explorer?

- I am interested in buying Survey Explorer - who do I contact?

- I wish to register my copy of Survey Explorer.

- I have a question not covered elsewhere - what should I do?

Downloading the Survey Explorer demo

The Survey Explorer demo (including the demo datasets) is 4.5 Megabytes and is available to download as a self installing exe file. Once downloaded and saved locally, double-clicking the installation file will start the installation process and allows the user to choose where the program and datafiles are actually installed.

To go to the demo download page, click here.

Using Survey Explorer

The Survey Explorer has a very different 'look' from most Windows programs. Its unique, intuitive interface allows quick access to all the main features - buttons become active only when their use is appropriate.

A short "Getting Started" guide is available to demonstrate the main features of the Survey Explorer. The guide is only 20 pages, includes many clear screenshots and uses a tutorial style to familiarise the user with the Survey Explorer's interface.

The "Getting Started" guide is available in the Adobe Acrobat pdf format by clicking here.

[If you get a error message, try right clicking on the link and selecting "Save Target As..."]

If you do not have the Acrobat Reader, you can download it free by clicking here.

Viewing your own data in Survey Explorer

If you would like to see a demonstration using your own data, or find out more about how Survey Explorer could help you please do not hesitate to contact the Sales Team at Memphis International on sales@memphissoftware.com .

Buying the Memphis Survey Explorer

Contact the Sales team on sales@memphissoftware.com . To view download the current pricelist (in pdf format), click here.

[If you get a error message, try right clicking on the link and selecting "Save Target As..."]

Registering your copy of Survey Explorer

You can only register your copy of Survey Explorer if you already have a Software Licence Agreement (SLA) with Memphis. Registration will licence your copy of the Survey Explorer to you/your company and will allow you to view other Survey Explorer datafiles (other than the demo datafiles provided). Registration licences individual computers (i.e. any person can run the software from that PC).

You will need to provide this information to Memphis before your copy of the program can be used to view data other than the demo datasets. If you do not register the copy, it will only open in demo mode and you will not be able to view your own data.

You will need to run the registration application from the computer you will be using to access the Survey Explorer.

If you do not have the registration program, you can download it by clicking here.

Locate and run the file "Whoami.exe" which, if you have already downloaded the demo, can be found in the same location as your copy of Survey Explorer, usually C:\Program files\Survey Explorer.

This will open a screen with boxes for your name, email and Company address (these details are stored in the memphisid.ini file, which can be viewed in Notepad if you want to check them) - all the users need to do is complete these details before clicking on the SAVE button.

[The user's email address provided could be the address of the contact person to receive emails from Memphis, so does not need to be the individual user's email.]

This will create a file called <yourcompany><yourname>.TID which is saved in the same location as the Survey Explorer.exe file (chosen by the user during the installation process.)
[These files can be opened in Notepad, if the user needs reassurance that they aren't sending any details they don't want to send].

The file needs to be sent to licenses@memphissoftware.com . Clicking the EMAIL button in the Registration Program will automatically open your email program and create a message, already addressed to Memphis and with the TID file attached. All the user needs to do is click SEND to email the TID file, or you can attach the file to an email manually and send it to licenses@memphissoftware.com .

We will then add the expiry date and return a file called (for example) yourcompany>_<yourname>.MLC (which is an encrypted licence file) which needs to be placed in the same folder as the Survey Explorer.exe file.

The Survey Explorer will then open as normal using

START --> Programs --> Survey Explorer --> Survey Explorer,

displaying the user's details (including expiry date) for a few seconds on a pop up window when Survey Explorer is opened. This info can be viewed anytime by clicking on the M icon near the top right corner of the Survey Explorer main screen.

If you have any problems at all, contact support@memphissoftware.com

Questions? Comments? More Information?
If you have any questions or comments about using the Survey Explorer, or encounter any problem installing or running the demo, simply send an email to support@memphissoftware.com .